Aria

Privacy Policy

Personal data protection (GDPR)

Last updated : 9 octobre 2025

Aria Inspire is committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller is LuDoMaTiQuE SASU, SIRET 992 243 857 00016, VAT FR45992243857, headquartered at 19 rue Saint Jean, 52 000 Chaumont, France, contactable at: contact@aria-coach.chat

2. Data Collected

We collect the following data:

  • • Identification data: Email address (for authenticated accounts)
  • • Navigation data: Technical cookies, user preferences
  • • Interaction data: Messages exchanged with the chatbot
  • • Progress data: Metrics related to your smoking cessation journey
  • • Technical data: IP address, browser type, session data

3. Processing Purposes

Your data is used to:

  • • Provide the anti-smoking coaching service
  • • Personalize your interactions with Aria
  • • Save your preferences and progress
  • • Manage your user account (if created)
  • • Ensure security and proper functioning of the service
  • • Comply with our legal obligations

4. Legal Basis

The processing of your data is based on your consent (voluntary use of the service) and on the execution of the service contract (provision of coaching). Technical data is processed on the basis of our legitimate interest in ensuring the proper functioning of the service.

5. Data Retention

  • • Anonymous users: Data deleted after 30 days of inactivity
  • • User accounts: Data retained for the duration of the account + 3 years
  • • Technical data: Retained maximum 12 months
  • • Chat messages: Retained maximum 2 years

6. Data Recipients

Your data may be shared with:

  • • Technical providers: Vercel (hosting), OpenAI/Anthropic (AI)
  • • Analytics tools: Anonymized only
  • • Legal authorities: Only in case of legal obligation

7. Your Rights (GDPR)

You have the following rights:

  • • Right of access: Know what data we have about you
  • • Right to rectification: Correct your personal data
  • • Right to erasure: Request deletion of your data
  • • Right to restriction: Limit the processing of your data
  • • Right to portability: Retrieve your data in a readable format
  • • Right to object: Object to processing (except for legal obligation)
  • • Right to lodge a complaint: File a complaint with the data protection authority

To exercise your rights: Contact us at contact@aria-coach.chat with proof of identity.

8. International Transfers

Some data may be processed outside the EU (AI services). These transfers are governed by standard contractual clauses or adequacy decisions of the European Commission.

9. Security

We implement appropriate technical and organizational measures: encryption of communications, restricted data access, secure backups, and strict access controls.

10. Cookies

We use technical cookies necessary for the operation of the service. For more information, see our Cookie Policy.

11. Modifications

This policy may be updated. Important changes will be notified to you by email or on the site. The date of last update is indicated at the top of this page.

12. Contact

For any questions regarding this privacy policy:

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